White Castle has the taste some people can't live without, but it also features moderately sized booths. These booths do not sit well (sorry) with 290-pound stockbroker Martin Kessman, who filed suit last week in Manhattan federal court after the fast-food chain failed to increase the size of their booths, which Kessman said they repeatedly promised to do at his local establishment.
Kessman's beef with the restaurant (sorry again) dates back to April 2009, when he visited the White Castle in Nanuet, N.Y. for his usual No. 2 combo meal. To his chagrin, Kessman found that, after so many "sliders," he now had difficulty sliding into the booth. He was also in pain after banging his knee into one of the table's metal supports. Kessman said, "They're stationary booths. I'm not humongous, [but] I'm a big guy. I could not wedge myself in." (Speaking from personal experience, I can understand why Kessman would want to eat inside the restaurant, what with those gorgeous views of the parking lot and traffic.)
Kessman has a legitimate gripe, I believe, because it's White Castle's fault for basically forcing Kessman to eat their hamburgers, due to their undeniable deliciousness, and thus causing him to put on extra weight which their cramped booths can't accommodate. According to the sixty-four-year-old litigant, White Castle had assured him they would expand their seats. He said, "They sent me specs and everything, about how the booths were going to be enlarged and made comfortable for people with a little more weight. So two-and-a-half years went by, and nothing was done."
White Castle tried to appease Kessman with three "very condescending letters," each which included coupons for three free burgers, though "the cheese was extra!" A White Castle spokesperson also said that Kessman could have requested a regular chair from a store manager.
But that's not good enough for Kessman, who believes the uncomfortable booths are a violation of the civil rights of obese people. He said the Americans with Disabilities Act is applicable "not only to me, but to pregnant women and to handicapped people."